First we make the world revolve around you. Then...we gently slow it down.

FAQ

Frequently Asked Questions
 

When should I arrive for my appointment?

Thirty minutes prior to your appointment. This extra time allows you to change and fully experience your spa treatment.

 

What is the procedure if I must cancel my appointment?

A 48 hour notice must be given to cancel spa appointments. A guarenteed spa appointment requires a 50% deposit.

 

What should be my expectations for my spa visit?

Visualize a fluffy robe, slippers, soothing music, soft lighting, and a superior staff. The ultimate in pampering and quality services. To preserve the spa's tranquility and to maintain peace and quiet at all times, cell phones are not permitted.

 

Can hair removal services be combined with a spa treatment?

Yes, but please inform the receptionist so that she may schedule the time needed.

 

Why do I need to fill out a questionaire?

It is important for the aesthetician/massage therapist to be aware of any existing health problems or medications so that they may personalize your spa experience without conflict.

 

Should I avoid having spa treatments if I am pregnant?

No. A spa experience may be just what you need. We do recommend that you avoid treatments using deep pressure, certain aromatherapy oils, and treatments involving heat. Massages can be performed after your first trimester.

 

Is nudity an issue?

No. During massage therapy only the area of the body being massaged is exposed. The rest of the body is draped. Robes, gowns, and slippers are provided. When receiving a body treatment, you may bring an old bathing suit.

 

Is there a changing area and a place for my personal items?

Renaissance Salon & Spa features private locker facilities for men and women. However, we are not responsible for lost or stolen items. We also recommend that you do not wear jewelry.

 

What about tipping?

Gratuities are not included in the treatment price unless specified. Gratuities range from 15% to 20% of the service price and are fully discretionary.